Job Description
Join our dynamic team at Urban Hospitality Group, where we're urgently seeking passionate Evening Hospitality Associates to elevate our guest experience. This is your opportunity to work in a vibrant London setting with flexible evening hours, perfect for students, parents, or professionals seeking supplementary income. We offer competitive pay, immediate start dates, and a supportive environment where your dedication is rewarded.
As a key member of our evening crew, you'll be the face of our establishment during peak hours, ensuring every guest receives exceptional service. We value reliability, enthusiasm, and a commitment to excellence. If you thrive in fast-paced environments and enjoy creating memorable moments, apply now to secure your spot in our growing team!
Responsibilities
- Deliver exceptional guest service during evening operations, including seating, order taking, and payment processing
- Prepare and serve food/beverages to company standards while maintaining cleanliness and hygiene protocols
- Manage reservations efficiently and accommodate guest requests with a positive attitude
- Collaborate with kitchen and bar teams to ensure seamless service flow and timely delivery
- Handle cash transactions accurately and reconcile daily sales reports
- Uphold brand standards through consistent presentation and operational excellence
- Contribute to a safe and inclusive work environment for all team members
Qualifications
- Previous hospitality or customer service experience preferred but not essential
- Availability for evening shifts (typically 5 PM - 11 PM) including weekends
- Strong communication skills and ability to multitask in a fast-paced setting
- Basic food hygiene certification (or willingness to obtain)
- Reliable transportation and punctual attendance record
- Positive attitude with problem-solving capabilities
- Team player with willingness to assist colleagues across departments
- Legally eligible to work in the United Kingdom