Job Description
Join our award-winning team at Miami Bay Resorts, where vibrant energy meets coastal elegance. We're seeking charismatic Evening Hospitality Associates to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling (4-6 hour shifts) with competitive pay and immediate opportunities for advancement. Perfect for students, night owls, and career changers seeking work-life balance in Miami's dynamic hospitality scene.
Responsibilities
- Deliver premium guest service through personalized interactions and proactive assistance
- Manage guest check-ins/outs with accuracy and efficiency
- Coordinate with dining and concierge teams for seamless guest experiences
- Maintain pristine venue standards through regular cleaning and restocking
- Process payments and resolve billing inquiries with professionalism
- Support event setup and breakdown for evening functions
- Uphold strict safety and compliance protocols
Qualifications
- Minimum 1 year customer service or hospitality experience
- Flexible availability including weekends and holidays
- Strong communication and conflict resolution skills
- Basic POS system proficiency
- Ability to stand/walk for extended periods
- Valid Florida driver's license preferred
- Spanish language proficiency highly valued
- Must pass background check and drug screening