Job Description
Join our award-winning team at Urban Hospitality Group where we blend exceptional service with vibrant evening experiences! We're seeking dynamic Evening Hospitality Associates to deliver memorable moments in our upscale venues across London. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement into full-time positions.
Perfect for students, career changers, or those seeking work-life balance, you'll become part of a supportive environment where your passion for hospitality shines. Full-time pathways available for high performers.
Responsibilities
- Deliver exceptional customer service in high-end bar and restaurant settings
- Manage reservations, seating arrangements, and guest inquiries
- Prepare and serve premium beverages and culinary offerings
- Maintain immaculate venue standards and hygiene protocols
- Process payments and operate POS systems efficiently
- Collaborate with kitchen and management teams during peak hours
- Resolve guest concerns with professionalism and empathy
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced evening environments
- Flexible availability including weekends and holidays
- Basic food safety certification (training provided)
- Professional appearance and positive attitude
- Valid UK work permit required
- 18+ age requirement due to alcohol service