Job Description
Join our award-winning team at The Grand Hotel London, where we craft unforgettable evening experiences for discerning guests. We're seeking passionate Evening Hospitality Associates to deliver exceptional service during our vibrant evening hours. Whether you're balancing studies, exploring a career pivot, or seeking flexible work, our part-time roles offer competitive pay, premium training, and a dynamic environment in the heart of London.
Why Choose Us?
- Competitive hourly rates starting at £11.50
- Evening shifts (5 PM - 1 AM) perfect for your schedule
- Opportunities for full-time advancement
- Staff discounts across London's finest venues
- Professional development in luxury hospitality
Responsibilities
- Greet and assist guests with exceptional service during evening hours
- Manage reservations and seating arrangements for restaurant/bar operations
- Process payments and maintain accurate financial records
- Coordinate with kitchen and service teams for seamless guest experiences
- Uphold premium cleanliness and presentation standards
- Handle guest inquiries and resolve concerns promptly
- Collaborate on event setups and evening promotions
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for evenings, weekends, and bank holidays
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic cash handling and POS system knowledge
- Professional appearance and positive attitude
- Right to work in the United Kingdom