Job Description
Join Nashville's premier hospitality team as an Evening Guest Services Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest evening hours. This flexible part-time role offers competitive pay, dynamic work environment, and opportunities for advancement in the heart of Music City.
Perfect for students, career changers, or anyone seeking evening flexibility. Enjoy complimentary meals, staff discounts, and a supportive team culture that values your work-life balance.
Responsibilities
- Provide exceptional customer service to guests during evening operations
- Manage check-in/check-out processes efficiently and accurately
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain financial transaction records
- Prepare and maintain clean, welcoming lobby and common areas
- Coordinate with overnight staff for smooth shift transitions
- Assist with light administrative tasks as needed
Qualifications
- High school diploma or equivalent (college students encouraged)
- Previous customer service experience preferred
- Availability to work evenings (3:00 PM - 11:00 PM) including weekends
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown location