Job Description
Join Nashville's premier hospitality team as an Evening Guest Services Associate! We're seeking dynamic individuals to deliver exceptional guest experiences during evening hours. Whether you're seeking part-time flexibility or full-time growth opportunities, our competitive pay and supportive environment make this the perfect next step. Enjoy evening shifts with no weekends required, comprehensive training, and advancement potential. Apply today and become part of Music City's vibrant hospitality scene!
Responsibilities
- Provide exceptional customer service to all guests during evening hours
- Manage check-in/check-out processes efficiently and accurately
- Handle guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Prepare nightly reports and manage shift documentation
- Uphold brand standards and maintain facility cleanliness
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency and POS system knowledge
- Flexible schedule availability including evenings and holidays
- Positive attitude and problem-solving mindset
- Must be 18+ and eligible to work in the US
- Valid driver's license (if required for transportation)