Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Guest Service Specialist! We're seeking charismatic individuals to deliver exceptional guest experiences during our vibrant evening operations. This role offers flexible evening shifts (4:00 PM - 11:00 PM) perfect for students, artists, or anyone seeking work-life balance. Enjoy competitive pay, staff discounts, and a supportive environment where your personality shines.
Our Denver location is a premier destination known for its innovative cocktails and welcoming atmosphere. You'll be part of a team that values creativity, professionalism, and genuine hospitality. If you thrive in fast-paced environments and love creating memorable moments for guests, we want to meet you!
Responsibilities
- Deliver warm, personalized service to all guests during evening hours
- Expertly prepare and serve signature cocktails, wines, and craft beverages
- Manage reservations and seating arrangements with precision
- Process payments accurately and maintain cash handling procedures
- Collaborate with kitchen and bar teams for seamless operations
- Uphold cleanliness and safety standards throughout the venue
- Anticipate guest needs and resolve concerns with professionalism
Qualifications
- Minimum 1 year hospitality or customer service experience
- Ability to work evenings, weekends, and holidays consistently
- Strong communication and interpersonal skills
- Basic knowledge of beverage service and POS systems
- Must be 21+ years old (alcohol service)
- Ability to stand/walk for extended periods
- Positive attitude and team player mentality
- Denver-based and reliable transportation