Job Description
Join our vibrant team at Sunset Hospitality Group, where we're seeking passionate Evening Guest Service Associates to create unforgettable experiences for our guests in Miami's iconic hospitality scene. This part-time evening position offers flexible scheduling and weekly pay, making it perfect for students, professionals, and anyone seeking supplemental income. You'll be the face of our luxury resort, delivering exceptional service while enjoying Miami's stunning nightlife and coastal views.
We provide comprehensive training, a supportive team environment, and opportunities for growth within our organization. Our commitment to work-life balance ensures you'll have time to enjoy all that Miami has to offer while building valuable hospitality experience.
Responsibilities
- Deliver exceptional guest service during evening hours (4 PM - 12 AM)
- Manage check-in/check-out procedures with efficiency and warmth
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and security teams
- Uphold brand standards for cleanliness and presentation
- Assist with event setup and guest functions
- Report maintenance issues and safety concerns
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Availability for evening shifts (minimum 20 hours/week)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible weekend availability
- Positive, solution-oriented mindset