Job Description
Join our dynamic team at Metro Hospitality Group as an Evening Customer Service Specialist! We're seeking friendly, energetic professionals to deliver exceptional guest experiences in our vibrant downtown Portland location. This part-time role offers flexible evening hours with weekly paychecks, perfect for students or those seeking supplemental income. Enjoy a supportive work environment with opportunities for advancement and competitive benefits including employee discounts. If you thrive in fast-paced settings and value teamwork, apply today to become part of Portland's premier hospitality experience!
Responsibilities
- Provide exceptional customer service to guests in person and via phone/email
- Process payments accurately using POS systems and handle cash transactions
- Manage inventory and restock supplies during evening shifts
- Resolve customer inquiries and concerns with professionalism
- Maintain clean and organized workspace according to company standards
- Collaborate with team members to ensure seamless operations
- Assist with opening/closing procedures as assigned
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to work independently and in a team environment
- Flexibility to work evenings (4 PM - 11 PM) weekends
- Reliable transportation and punctuality essential
- Positive attitude and problem-solving mindset