Job Description
Join our dynamic team at Coastal Hospitality Group where we're urgently seeking enthusiastic Evening Guest Service Representatives to deliver exceptional experiences. This high-impact role is perfect for night owls seeking flexible evening hours while making meaningful connections with guests in our vibrant Jacksonville location. Enjoy competitive pay, immediate start opportunities, and a supportive work environment that values your contributions.
Responsibilities
- Provide outstanding customer service during evening hours (4 PM - 12 AM)
- Manage check-in/check-out processes efficiently using our property management system
- Address guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain accurate records of transactions and guest communications
- Uphold cleanliness and safety standards throughout the facility
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently during evening shifts
- Basic computer proficiency with point-of-sale systems
- Flexible availability including weekends and holidays
- Valid Florida driver's license (if required for errands)
- Positive attitude and commitment to guest satisfaction