Job Description
Join our vibrant team at Sunrise Hospitality Group as an Evening Guest Service Associate! We're seeking energetic professionals to deliver exceptional experiences during our peak evening hours. Perfect for students, parents, or anyone seeking flexible evening schedules. Enjoy a supportive environment with competitive pay and growth opportunities. Apply now to become part of Jacksonville's premier hospitality experience!
Responsibilities
- Provide outstanding customer service to evening guests with warm professionalism
- Manage front desk operations including check-ins, check-outs, and reservations
- Handle guest inquiries and resolve issues promptly and diplomatically
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and security teams for seamless operations
- Uphold brand standards through meticulous attention to detail
- Assist with evening event coordination and setup
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work evenings, weekends, and holidays consistently
- Proficient with basic computer systems and reservation software
- Strong problem-solving abilities and composure under pressure
- Valid Florida driver's license (if required for errands)
- Positive attitude and team-oriented mindset