Job Description
Join our dynamic team at City Hospitality Group, where we're redefining guest experiences in Kansas City! We're seeking passionate Evening Guest Service Associates to deliver exceptional service during our peak evening hours. This flexible role offers part-time scheduling with opportunities for full-time advancement based on performance. Enjoy competitive pay, a supportive work environment, and the chance to grow within our award-winning organization. Perfect for students, career-changers, or anyone seeking evening flexibility.
Responsibilities
- Deliver exceptional guest service during evening hours (4 PM - 12 AM)
- Manage check-in/check-out procedures efficiently using our digital systems
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through consistent service excellence
- Assist with event setup and special evening requests
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with point-of-sale systems
- Problem-solving abilities and attention to detail
- Team-oriented mindset with collaborative approach
- Flexibility to adapt to changing guest needs
- Must be 18+ with reliable transportation