Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Guest Service Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This immediate hire opportunity offers flexible scheduling and the chance to work in Philadelphia's vibrant hospitality scene. If you thrive in fast-paced environments and value teamwork, apply today!
Responsibilities
- Provide exceptional customer service to evening patrons
- Manage guest check-ins and reservations efficiently
- Coordinate with kitchen and bar teams for seamless service
- Handle cash transactions and POS operations
- Maintain clean and organized public areas
- Address guest inquiries and resolve concerns promptly
Qualifications
- Previous customer service or hospitality experience preferred
- Flexible availability (evenings, weekends, holidays)
- Strong communication and interpersonal skills
- Basic math and cash handling abilities
- Ability to work efficiently in high-pressure situations
- Positive attitude and team player mindset