Job Description
Join Atlanta's premier hospitality destination as an Evening Guest Service Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our vibrant evening hours. This flexible part-time role offers competitive pay, a dynamic work environment, and opportunities for advancement. Perfect for students, career changers, or anyone seeking evening flexibility in Atlanta's thriving hospitality scene.
Our team values professionalism, positivity, and attention to detail. You'll be the face of our establishment during peak evening operations, ensuring every guest feels welcomed and valued. Enjoy complimentary parking, meal discounts, and a supportive team culture that celebrates your contributions.
Responsibilities
- Provide exceptional customer service to guests during evening operations (5 PM - 11 PM)
- Manage check-in/check-out processes efficiently and accurately
- Handle guest inquiries and resolve concerns with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold cleanliness and safety standards in public areas
- Collaborate with team members to ensure smooth evening transitions
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with reservation and POS systems
- Valid Georgia driver's license if required for errands
- Ability to stand/walk for extended periods
- Positive attitude and problem-solving mindset