Job Description
Join our award-winning downtown Minneapolis hotel team as an Evening Guest Service Associate! We're seeking friendly professionals to deliver exceptional guest experiences during evening and overnight shifts. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a dynamic hospitality environment.
Why You'll Love Working Here:
- Competitive hourly pay + performance bonuses
- Free parking and meal discounts
- Comprehensive training program
- Employee recognition initiatives
Responsibilities
- Check in/out guests with speed and accuracy
- Manage reservation systems and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Monitor security protocols during overnight hours
- Assist with valet parking and luggage services
Qualifications
- Previous customer service experience required
- Strong communication and problem-solving skills
- Ability to work independently during evening shifts
- Basic computer proficiency with reservation systems
- Flexible availability including weekends and holidays
- Valid driver's license (for valet duties)
- Ability to stand for extended periods
- Positive attitude and teamwork orientation