Job Description
Join our award-winning boutique hotel in the heart of downtown San Francisco as an Evening Guest Experience Specialist. This flexible part-time role (25-30 hours/week, 4pm-11pm) offers competitive pay and the opportunity to be part of a vibrant team dedicated to creating memorable guest experiences. Perfect for students, artists, or professionals seeking supplemental income with dynamic evening hours in one of the world's most iconic cities.
Responsibilities
- Deliver exceptional guest service during evening check-ins, check-outs, and concierge assistance
- Manage reservations, handle billing inquiries, and process payments accurately
- Coordinate with housekeeping and security teams for seamless operations
- Respond to guest requests with professionalism and problem-solving skills
- Maintain detailed logs of guest interactions and facility status
- Support special evening events and VIP guest experiences
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Proficiency with hotel management software (e.g., Opera, Delphi)
- Flexible schedule availability including weekends and holidays
- Valid California driver's license (for occasional errands)