Job Description
Join our vibrant team as an Evening Guest Associate at Urban Hospitality Group! We're seeking friendly, reliable individuals to deliver exceptional guest experiences during evening shifts. No prior experience required – we provide comprehensive training to help you thrive. Enjoy flexible evening hours, competitive pay, and a supportive work environment in the heart of downtown Minneapolis. Perfect for students, career changers, or anyone seeking a rewarding part-time opportunity.
Responsibilities
- Deliver warm, personalized guest service during evening hours
- Manage front desk operations including check-ins/outs and inquiries
- Maintain clean, organized public spaces and amenities
- Assist with basic light cleaning and facility upkeep
- Handle cash transactions and POS system operations
- Collaborate with team members to ensure seamless service
- Address guest concerns promptly and professionally
Qualifications
- No experience required – full training provided
- Positive attitude and strong customer service mindset
- Reliable evening availability (4:00 PM - 12:00 AM)
- Basic math and communication skills
- Ability to stand/walk for extended periods
- Attention to detail and cleanliness standards
- Team player with collaborative approach
- Willingness to learn new systems and procedures