Job Description
Join our dynamic team immediately! We're urgently seeking Evening Customer Service Specialists to deliver exceptional experiences in Miami's vibrant hospitality sector.
This flexible evening position offers competitive pay and the opportunity to work in a fast-paced environment while supporting our guests' needs. Perfect for students or professionals seeking supplemental income with evening hours.
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Manage reservation systems and process transactions accurately
- Resolve guest inquiries with professionalism and efficiency
- Maintain clean and organized workspaces
- Collaborate with team members during peak evening hours
- Assist with inventory management and restocking
- Document feedback and service metrics
Qualifications
- High school diploma or equivalent
- 1+ years customer service or hospitality experience
- Strong communication and problem-solving skills
- Ability to work evenings (4 PM - 12 PM) and weekends
- Basic computer proficiency
- Positive attitude and team player mentality
- Reliable transportation to Miami location