Job Description
Join our dynamic team as an Evening Customer Service Specialist at Peak Hospitality Solutions! We're urgently hiring motivated individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role is perfect for students, professionals, or anyone seeking evening work with competitive pay and growth opportunities.
Our Colorado Springs location offers a vibrant work environment where your customer service skills shine. Enjoy free parking, meal discounts, and a supportive team culture. Evening shifts (4 PM - 10 PM) provide ideal work-life balance while contributing to our mission of creating memorable hospitality experiences.
Responsibilities
- Deliver exceptional customer service to all guests during evening hours
- Handle reservations, inquiries, and billing with precision
- Resolve guest concerns promptly and professionally
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain cleanliness and organization of public areas
- Process payments and manage point-of-sale systems
- Assist with inventory management and restocking
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team setting
- Flexibility to work evenings and weekends as needed
- Basic computer proficiency and POS system knowledge
- Positive attitude and guest-centric mindset
- Must be available for immediate start
- Valid Colorado ID or driver's license