Job Description
Join our dynamic team at CityScape Hospitality Group as an Evening Guest Services Associate! We're urgently seeking enthusiastic professionals to deliver exceptional guest experiences during evening hours. This flexible part-time role offers competitive compensation in Boston's vibrant downtown district. Perfect for students, career-changers, or those seeking supplemental income with evening availability.
As a key member of our front-of-house team, you'll create memorable interactions while maintaining our premium service standards. Enjoy a modern work environment with growth opportunities and a supportive team culture. Apply today to become part of Boston's premier hospitality experience!
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservation systems and handle guest inquiries with professionalism
- Process payments accurately using POS systems and maintain financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold cleanliness and safety standards in public areas during evening shifts
- Assist with event setup and special guest requests as needed
Qualifications
- High school diploma or equivalent; hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation and POS systems
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Valid Massachusetts driver's license (if required for errands)