Job Description
Join our dynamic team at Nexus Retail Solutions as an Evening Customer Service Specialist! We're seeking energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This flexible part-time role offers competitive pay and growth opportunities in a fast-paced retail environment. You'll be the face of our brand, creating memorable experiences while supporting our diverse product portfolio. Perfect for students, parents, or anyone seeking work-life balance with evening shifts.
Responsibilities
- Provide personalized customer assistance across in-store and digital channels
- Process transactions accurately using POS systems and handle cash management
- Resolve customer inquiries with empathy and problem-solving skills
- Support inventory management and visual merchandising standards
- Collaborate with cross-functional teams during peak evening operations
- Maintain store cleanliness and safety protocols
- Contribute to sales targets through upselling and product knowledge
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution abilities
- Basic math proficiency and comfort with technology
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and team player mentality
- Ability to stand for extended periods and lift 25 lbs