Job Description
Join our dynamic team as an Evening Customer Service Specialist at Metro Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our peak evening hours. This role offers flexible scheduling, competitive compensation, and opportunities for growth within a supportive retail environment. If you thrive in fast-paced settings and value teamwork, apply today to become part of Minneapolis's premier retail experience.
Responsibilities
- Provide exceptional in-person customer service during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems and maintain cash drawer accountability
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Support promotional campaigns and special evening events
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays as required
- Basic math proficiency and comfort handling cash transactions
- Reliable transportation and punctual attendance
- Positive attitude with a service-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs