Job Description
Join our dynamic team at Oakland Community Solutions as an Evening Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional support during our high-traffic evening hours. This immediate-hire opportunity offers flexible scheduling and the chance to make a real impact in our local community. If you're a people person with a knack for problem-solving, apply today and start earning tomorrow!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate financial records
- Resolve customer inquiries with efficiency and empathy
- Support daily operations including inventory management and facility setup
- Collaborate with team members to ensure seamless evening service
- Maintain a clean and organized workspace
- Document all interactions and service requests accurately
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Availability to work evenings (4 PM - 10 PM) including weekends
- Strong communication and conflict resolution skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving mindset
- Reliable transportation to Oakland location