Job Description
Join our dynamic team as an Evening Customer Service Specialist in Dallas! We're seeking friendly professionals to deliver exceptional support during evening hours with convenient weekly pay. Enjoy flexible scheduling and a vibrant work environment while helping clients resolve inquiries. Perfect for students, parents, or anyone seeking supplemental income with consistent hours.
Responsibilities
- Handle inbound customer calls and digital communications during evening shifts
- Resolve product inquiries and service issues efficiently
- Process transactions and maintain accurate documentation
- Collaborate with day team for seamless service continuity
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently during evening hours
- Basic computer proficiency with CRM systems
- Reliable transportation to downtown Dallas location
- Flexibility to work weekends as needed