Job Description
Join Tampa Bay Connect Solutions and enjoy the flexibility of evening hours with weekly pay! We're seeking energetic individuals to join our customer support team, helping clients resolve inquiries with professionalism and care. This role offers immediate start, paid training, and a supportive team environment. Perfect for students, parents, or anyone seeking a balanced work-life schedule. Earn while you learn and grow with us!
Responsibilities
- Handle inbound/outbound customer calls and digital communications
- Resolve product inquiries and service issues efficiently
- Document interactions accurately in CRM systems
- Meet weekly performance metrics for resolution time and quality
- Collaborate with team members to improve service delivery
- Participate in ongoing training sessions
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings (4 PM - 11 PM), weekends included
- Basic computer proficiency with Microsoft Office
- Reliable internet connection for remote work option
- Positive attitude and patience with diverse clientele