Job Description
Join our dynamic team at Urban Hospitality Group and enjoy the perfect work-life balance with our flexible evening part-time position! We're seeking passionate individuals who thrive in customer-facing roles and appreciate the flexibility of evening shifts. Located in the heart of Los Angeles, our vibrant work environment offers competitive compensation and growth opportunities. If you're looking for a role that respects your schedule while providing meaningful work, this is your opportunity to shine!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage reservation systems and process bookings with precision
- Handle customer inquiries and resolve issues promptly
- Collaborate with day-shift teams for seamless service continuity
- Maintain accurate records of transactions and communications
- Support venue operations during evening events and peak hours
- Uphold brand standards in all customer touchpoints
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service or hospitality experience
- Flexible availability for evening shifts (4 PM - 12 AM)
- Strong communication and problem-solving skills
- Proficiency with reservation software and MS Office
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset
- Valid California driver's license (if required for logistics)