Job Description
Join our dynamic team at Metro Retail Solutions, where we're urgently seeking passionate Evening Customer Service Specialists to deliver exceptional experiences to our valued clients. This flexible evening role offers competitive pay and growth opportunities in Minneapolis' thriving retail sector. If you thrive in fast-paced environments and excel at problem-solving, this is your chance to make an immediate impact while enjoying work-life balance.
Responsibilities
- Deliver outstanding customer service via in-person and digital channels during evening hours
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with day-shift staff to ensure seamless store operations
- Uphold brand standards through exceptional store presentation and cleanliness
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in high-volume settings
- Basic math proficiency for cash handling and inventory tasks
- Flexible availability including evenings (4 PM - 10 PM) and weekends
- Reliable transportation to downtown Minneapolis location
- Positive attitude with problem-solving mindset