Job Description
Join our dynamic team at Sunrise Retail Solutions as an Evening Customer Service Specialist! We're seeking friendly, detail-oriented individuals to deliver exceptional service during our peak evening and weekend hours. This flexible part-time role offers competitive pay and a supportive work environment perfect for students, parents, or anyone seeking work-life balance.
As a key member of our customer experience team, you'll handle inquiries, process transactions, and maintain store operations while creating memorable shopping moments. Training provided – no prior experience required!
Responsibilities
- Deliver exceptional in-person and phone customer service during evening/weekend shifts
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory stocking, merchandising, and visual presentation
- Resolve customer concerns promptly and escalate complex issues appropriately
- Maintain clean, organized sales floor and checkout areas
- Collaborate with cross-functional teams to achieve sales targets
- Participate in evening shift meetings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Availability to work evenings (4 PM - 10 PM) and weekends
- Ability to stand for extended periods and lift 25 lbs
- Reliable transportation and punctuality