Job Description
Are you looking for a rewarding career that fits your lifestyle? Apex Logistics Solutions is currently seeking enthusiastic individuals to join our team as Evening Customer Service Representatives. We specialize in high-quality logistics support and are looking for team players who thrive in a fast-paced environment. If you have a positive attitude and are available for evening and weekend shifts, we want to hear from you!
Why Join Us?
- Flexible Schedule: Choose your shifts to work around your personal life.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Growth Opportunities: We promote from within and offer training for career advancement.
- Modern Facilities: Enjoy a clean, safe, and professional work environment in the heart of Dallas.
Don't miss this opportunity to start your career in customer service with a top-tier local company. Apply today!
Responsibilities
- Answer incoming customer inquiries via phone and email during evening and weekend hours.
- Resolve customer issues and complaints professionally and efficiently.
- Process orders, update databases, and maintain accurate records of customer interactions.
- Assist in the onboarding of new team members and training programs.
- Collaborate with the logistics team to ensure timely delivery and service excellence.
- Adhere to all company policies, safety procedures, and quality standards.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is a plus, but we are willing to train entry-level candidates.
- Must be available to work evenings (3:00 PM - 12:00 AM) and weekends.
- Strong communication skills with the ability to listen actively and respond clearly.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable transportation to and from the Dallas office.