Job Description
We are seeking a dedicated and empathetic Evening Customer Service Representative to join our growing team in New York, NY.
At NYC Support Hub, we value flexibility and our employees' financial well-being. That’s why we offer a Daily Pay option, allowing you to access your earnings when you need them. If you are looking for a part-time job that fits around your schedule, this is the perfect opportunity for you.
Why Join Us?
- Daily Pay Option: Get paid as soon as you work, not just once a week.
- Flexible Schedule: Choose your evening shifts to suit your lifestyle.
- Modern Work Environment: Supportive team and ongoing training.
Responsibilities:
- Assist customers via phone, email, and chat with inquiries regarding our services.
- Resolve customer complaints and issues efficiently and professionally.
- Process orders and maintain accurate customer records.
- Collaborate with the team to improve service standards.
- Adhere to company policies and procedures during evening shifts.
Qualifications:
- High school diploma or equivalent (GED).
- Excellent written and verbal communication skills.
- Reliable internet connection and computer access.
- Ability to work evenings (e.g., 4:00 PM - 12:00 AM) and weekends.
- Strong problem-solving abilities and a customer-first mindset.
Responsibilities
- Assist customers via phone, email, and chat with inquiries regarding our services.
- Resolve customer complaints and issues efficiently and professionally.
- Process orders and maintain accurate customer records.
- Collaborate with the team to improve service standards.
- Adhere to company policies and procedures during evening shifts.
Qualifications
- High school diploma or equivalent (GED).
- Excellent written and verbal communication skills.
- Reliable internet connection and computer access.
- Ability to work evenings (e.g., 4:00 PM - 12:00 AM) and weekends.
- Strong problem-solving abilities and a customer-first mindset.