Job Description
Join Miami Flex Staffing and transform your evenings into rewarding extra income! We're seeking motivated individuals to join our dynamic customer service team with flexible evening shifts. Perfect for students, parents, or anyone seeking supplemental income without daytime commitments. Enjoy competitive pay, comprehensive training, and a supportive work environment in Miami's vibrant downtown. Start earning extra cash immediately while gaining valuable experience in a fast-paced setting.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently while maintaining high customer satisfaction
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and performance metrics
- Process transactions and update customer records
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service experience
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office suite
- Reliable transportation to downtown Miami location
- Flexible availability Monday-Saturday evenings (4-8 PM shifts)
- Positive attitude and problem-solving mindset