Job Description
Join our dynamic team at City Retail Solutions as an Evening Customer Service Representative! We're seeking friendly and reliable professionals to deliver exceptional service to our valued customers during our busy evening hours. This role offers a flexible schedule with weekly pay, perfect for students, parents, or anyone seeking supplemental income.
Enjoy a supportive work environment where your contributions are recognized immediately. You'll gain valuable customer experience while working with a company committed to employee growth and work-life balance.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately and efficiently using our POS system
- Resolve customer concerns promptly and escalate complex issues appropriately
- Maintain organized product displays and store cleanliness during evening shifts
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and stock replenishment as needed
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic computer proficiency and comfort with technology
- Flexible availability Monday-Friday evenings (4 PM - 10 PM)
- Reliable transportation to Downtown Sacramento location