Job Description
Welcome to NYC Hospitality Group. We are currently seeking a dedicated Evening Customer Service Representative to join our vibrant team in the heart of New York City. If you are looking for a flexible part-time role that fits perfectly around your existing schedule, we want to hear from you.
In this role, you will be the face of our brand, ensuring every guest has a memorable experience. We value reliability, enthusiasm, and a proactive attitude. This is an excellent opportunity to gain valuable experience in the retail and hospitality industry while enjoying a competitive hourly wage.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor during evening hours.
- Manage customer queues and provide accurate information about products and services.
- Process sales transactions efficiently using the Point of Sale (POS) system.
- Handle customer inquiries, complaints, and returns with patience and care.
- Maintain the cleanliness and organization of the sales floor and fitting rooms.
- Cross-train with other staff members to ensure smooth daily operations.
Qualifications
- High School Diploma or GED equivalent.
- Must be available to work evening shifts, specifically 4:00 PM to 12:00 AM, Monday through Sunday.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Previous retail or hospitality experience is preferred but not required.
- Reliable transportation is a must.