Job Description
We're urgently hiring enthusiastic Evening Customer Service Representatives for immediate openings! Perfect for students seeking flexible schedules or professionals wanting part/full-time work. Join our dynamic team in Atlanta where growth meets opportunity.
What We Offer:
- Flexible evening shifts (4 PM - 12 AM)
- Competitive pay + performance bonuses
- Student-friendly scheduling
- Comprehensive training program
- Clear advancement pathways
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders and resolve billing inquiries efficiently
- Collaborate with cross-functional teams to resolve complex issues
- Maintain detailed customer records in CRM systems
- Identify upsell opportunities to enhance customer experience
- Adhere to company policies and service standards
- Support inventory management during evening operations
Qualifications
- High school diploma or equivalent (students welcome!)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Reliable transportation to Atlanta location
- Previous customer service experience preferred
- Flexible schedule availability including weekends