Job Description
Immediate openings for motivated individuals in Chicago! Earn extra cash with flexible part-time or full-time roles at ExpressHire Solutions.
We're urgently seeking customer service representatives to join our dynamic team. Perfect for students, professionals seeking supplemental income, or career changers. Enjoy competitive pay, comprehensive training, and a supportive work environment.
Why Join Us?
- Flexible scheduling (evenings/weekends available)
- Performance-based bonuses
- Free parking and transit benefits
- Clear advancement path to full-time roles
- Employee discounts on partner services
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and update customer records
- Meet daily performance metrics (calls/resolution targets)
- Collaborate with team to improve service quality
- Participate in weekly training sessions
- Document all interactions in CRM system
Qualifications
- High school diploma or equivalent
- 6 months customer service experience preferred
- Strong verbal and written communication skills
- Ability to type 35+ WPM with accuracy
- Proficient with Microsoft Office Suite
- Reliable transportation to downtown Chicago
- Flexible availability (including weekends)
- Positive attitude and problem-solving mindset