Job Description
We are seeking a dedicated Evening Customer Service Associate to join our dynamic team in Dallas, TX. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity for you. We are urgently hiring and looking for someone ready to start immediately.
Why Join Us?
- Flexible Schedule: Perfect for students or those with a day job.
- Competitive Pay: Earn $18-$22/hour depending on experience.
- Growth Opportunities: Potential for full-time advancement.
Don't miss out on this chance to boost your income while working in a supportive environment.
Responsibilities
- Assist customers via phone, email, and live chat during evening hours.
- Resolve inquiries and escalate complex issues to senior support staff.
- Maintain accurate records of customer interactions in our CRM system.
- Process returns, exchanges, and refunds efficiently.
- Collaborate with team leads to improve service quality and response times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM).
- Strong computer literacy and typing skills.
- Excellent verbal and written communication skills.