Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Customer Service Associate! We're urgently hiring motivated individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, a supportive work environment, and opportunities for growth. Perfect for students, parents, or anyone seeking evening work with immediate start dates. Enjoy complimentary meals, employee discounts, and a vibrant team culture. Apply today and become part of Charlotte's premier hospitality experience!
Responsibilities
- Provide outstanding customer service to all guests with a warm and professional demeanor
- Process payments accurately using POS systems and handle cash transactions
- Manage reservations and seating arrangements efficiently during peak evening hours
- Collaborate with kitchen staff to ensure seamless order fulfillment
- Maintain clean and organized dining areas and service stations
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Assist with inventory management and restocking of supplies
- Adhere to all health, safety, and sanitation protocols
Qualifications
- Previous customer service or hospitality experience preferred but not required
- Excellent communication and interpersonal skills
- Ability to work evenings (5 PM - 11 PM) with flexible availability including weekends
- Strong attention to detail and multitasking abilities
- Basic math proficiency for handling cash transactions
- Positive attitude and commitment to teamwork
- Must be 18+ years old
- Reliable transportation to and from work location