Job Description
Pacific Coast Hospitality Group is looking for a driven and personable Customer Service Associate to join our evening operations team in Long Beach, CA.
Are you seeking a flexible part-time opportunity that allows you to make a real impact on our customers' experience? We are a leading local business committed to excellence, and we need a reliable team member to help us deliver top-tier service during our peak evening hours.
What We Offer:
- Competitive hourly rate of $18 - $22/hr.
- Flexible evening shift schedules (4:00 PM - 10:00 PM).
- Employee discount program.
- A supportive and inclusive workplace culture.
We value hard work, integrity, and a positive attitude. If you are ready to advance your career in customer service, we want to hear from you.
Responsibilities
- Greet and welcome customers warmly, ensuring a positive first impression.
- Provide accurate information regarding products, services, and promotions.
- Process sales transactions efficiently and accurately using POS systems.
- Assist with inventory organization, stocking shelves, and maintaining store aesthetics.
- Resolve customer inquiries and complaints with patience and professional problem-solving skills.
- Collaborate with the evening team to ensure smooth store operations.
- Monitor store security and safety protocols during the shift.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in retail or customer service is preferred but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to stand and walk for extended periods.
- Must be available to work evenings, weekends, and holidays.
- Basic computer literacy and math skills.