Job Description
Join Boston's premier hospitality team as an Evening Customer Service Associate! No prior experience is required—just your positive attitude and willingness to learn. Perfect for students, career changers, or anyone seeking flexible evening hours. Enjoy competitive pay, free parking, and a vibrant downtown location. Our comprehensive training program ensures you'll thrive while delivering exceptional guest experiences.
Why You'll Love Working With Us:
- Flexible evening shifts (4 PM - 12 PM)
- Paid training and career advancement opportunities
- Employee discounts on local attractions and dining
- Supportive team environment with monthly social events
- Direct deposit and weekly pay options
Responsibilities
- Greet guests warmly and provide exceptional customer service
- Handle reservations, inquiries, and billing transactions
- Manage check-in/check-out processes efficiently
- Maintain clean and organized public areas
- Collaborate with team members to ensure smooth operations
- Resolve guest concerns promptly and professionally
- Adhere to all safety and sanitation protocols
Qualifications
- No prior experience required—we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer proficiency
- Reliable transportation to downtown Boston
- Positive attitude and problem-solving mindset
- Availability to work evenings, weekends, and holidays