Job Description
Join our vibrant team as an Evening Customer Service Associate in London! No prior experience required – we provide comprehensive training to help you succeed. Perfect for students, career changers, or anyone seeking flexible evening hours. Enjoy competitive pay, a supportive work environment, and opportunities for growth within our dynamic hospitality group.
As a key member of our front-of-house team, you'll deliver exceptional guest experiences while working alongside passionate professionals. This role offers ideal evening shifts (typically 4 PM - 10 PM) with no weekends required, allowing you to balance work with your lifestyle. We value personality and enthusiasm over experience – if you're a natural people person, we want to meet you!
Responsibilities
- Deliver outstanding customer service in a fast-paced hospitality setting
- Manage guest check-ins and resolve inquiries with professionalism
- Maintain immaculate venue standards through regular cleaning and tidying
- Process payments accurately using our digital POS system
- Collaborate with team members to ensure seamless operations
- Adhere to health and safety protocols consistently
- Contribute to a positive, inclusive work atmosphere
Qualifications
- No prior experience necessary – full training provided
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Reliable and punctual with professional appearance
- Ability to work effectively in a team environment
- Basic numeracy for handling transactions
- Positive attitude and willingness to learn
- Must be available for evening shifts (4 PM - 10 PM)