Job Description
Are you a student looking for a flexible schedule? Do you want to start your career in customer service with immediate opportunities? We are seeking dedicated individuals to join our dynamic team in Atlanta, Georgia.
We are currently hiring for our Evening Shift team. This is a fantastic opportunity for students or those seeking a work-life balance. No prior experience is required; we provide comprehensive on-the-job training.
Why Join Us?
- Immediate Hire: Start working within days of your application.
- Student Friendly: Flexible hours that fit around your class schedule.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Growth Potential: Clear pathways to career advancement.
Responsibilities
- Handle inbound and outbound customer inquiries with a friendly and professional demeanor.
- Resolve customer issues and complaints efficiently to ensure high satisfaction.
- Document all customer interactions and solutions accurately in the CRM system.
- Collaborate with team leads to meet daily and weekly performance targets.
- Maintain a positive and professional image of the company at all times.
- Assist in training new hires and sharing best practices with the team.
Qualifications
- High school diploma or GED preferred.
- Basic computer literacy (MS Office, email, web navigation).
- Excellent verbal and written communication skills.
- Ability to work evenings (4:00 PM - 12:00 AM) and weekends as required.
- Must be a motivated self-starter with a strong desire to learn.
- Ability to multitask in a fast-paced environment.