Job Description
Are you looking for a rewarding evening job in Tampa, FL that fits your lifestyle? Tampa Bay Retail Group is currently hiring dedicated Entry Level Customer Service Associates to join our dynamic team. We pride ourselves on providing exceptional service to our community and offer a supportive environment where you can grow your career without prior experience required.
In this role, you will be the face of our brand, ensuring our customers leave satisfied. If you are a night owl seeking a flexible schedule or just starting your professional journey, we want to hear from you.
Responsibilities
- Greet & Assist: Welcome customers warmly and provide friendly, knowledgeable assistance with their shopping needs.
- Operations: Process transactions accurately at the point-of-sale (POS) system and handle returns or exchanges efficiently.
- Store Maintenance: Keep the sales floor organized, clean, and well-stocked throughout your shift to ensure a pleasant shopping experience.
- Customer Support: Answer product inquiries, provide recommendations, and resolve customer complaints with a positive attitude.
- Team Collaboration: Work closely with the day and night shift teams to ensure seamless store operations and inventory management.
- Adherence to Policy: Follow all company policies, safety guidelines, and operational procedures strictly.
Qualifications
- Education: High school diploma or GED is preferred; no prior experience required for entry-level candidates.
- Availability: Must be available to work evening shifts (e.g., 4:00 PM - 12:00 AM) and weekends as needed.
- Communication: Excellent verbal communication skills with the ability to interact professionally with diverse customers.
- Attitude: A positive, customer-first mindset and a willingness to learn new tasks quickly.
- Physical Requirements: Ability to stand for extended periods, lift up to 25 lbs, and move around the sales floor.
- Computer Skills: Basic proficiency with computers and mobile devices is a plus.