Job Description
Join our dynamic team as an Evening Customer Service Specialist and become the face of our premium retail experience in downtown Minneapolis. We're seeking energetic professionals who thrive in fast-paced environments and deliver exceptional service during evening hours. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement within our growing organization.
Responsibilities
- Deliver exceptional in-person customer service during evening shifts (4 PM - 10 PM)
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries with empathy and product expertise
- Assist with inventory management and visual merchandising
- Collaborate with day staff to ensure seamless store operations
- Uphold brand standards through professional appearance and service excellence
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Flexible availability including weekends and holidays
- Strong communication and conflict resolution skills
- Ability to stand for extended periods and lift 25 lbs
- Basic math proficiency and cash handling experience
- Valid Minnesota driver's license (for inventory runs)
- Positive attitude and team-oriented mindset