Job Description
Are you looking for a rewarding evening part time job in Austin, TX? Austin Logistics Solutions is seeking a dedicated Customer Service Associate to join our growing team. If you thrive in a dynamic environment and enjoy helping people, we want to hear from you.
As an Evening Associate, you will play a crucial role in ensuring our customers receive top-tier support during our busy night shift. We offer competitive pay, flexible scheduling, and a clear path for career advancement.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Work-life balance with consistent evening shifts.
- Comprehensive training and mentorship programs.
- Modern, collaborative office culture in downtown Austin.
Responsibilities
- Manage a high volume of inbound customer inquiries via phone and email during evening hours.
- Resolve complex issues and provide accurate information regarding products and services.
- Process orders, returns, and exchanges with precision and efficiency.
- Document all customer interactions and feedback in our CRM system.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or retail preferred.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Proficient in Microsoft Office Suite and computer navigation.
- Must be available to work evening shifts (e.g., 4:00 PM - 1:00 AM).