Job Description
Join Atlanta's premier hospitality team as an Evening Customer Service Associate! We're urgently hiring motivated individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, dynamic work environment, and immediate start opportunities. Perfect for students, professionals, or anyone seeking evening work with growth potential.
Responsibilities
- Provide exceptional customer service to evening guests via phone and in-person
- Manage reservation systems and process payments accurately
- Coordinate with dining and event teams for seamless operations
- Resolve guest inquiries and concerns promptly
- Maintain cleanliness and organization of guest areas
- Assist with event setup and breakdown as needed
- Update guest records and communication logs
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work evenings (5 PM - 11 PM) weekends required
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with reservation systems
- Positive attitude and teamwork-oriented mindset
- Reliable transportation to downtown Atlanta location
- Must be 18+ with ability to stand/walk for extended periods