Job Description
Join our dynamic team as an Evening Customer Service Associate at Horizon Retail Solutions! We're seeking energetic, detail-oriented individuals to deliver exceptional service during our peak evening hours. This flexible part-time role is perfect for students, career-changers, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued. Immediate openings available!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems while maintaining cash handling security
- Resolve customer inquiries and escalations with professionalism and empathy
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to ensure seamless store operations
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Basic computer literacy and comfort with digital tools
- Strong verbal communication and active listening skills
- Ability to work independently and as part of a team
- Flexible schedule availability including weekends
- No prior experience required – comprehensive training provided