Job Description
Join CityScape Solutions as an Evening Customer Service Associate and become the face of our innovative urban services hub! We're seeking energetic professionals to deliver exceptional experiences during our high-traffic evening hours. Perfect for students, parents, or anyone seeking a flexible schedule with growth potential. Enjoy a modern work environment, competitive pay, and the opportunity to make a real impact in Philadelphia's vibrant service sector.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person inquiries during evening shifts (3:00 PM - 11:00 PM)
- Manage client accounts and resolve service issues with efficiency and empathy
- Process transactions using our digital systems while maintaining accuracy
- Collaborate with cross-functional teams to ensure seamless service delivery
- Contribute to evening operational excellence through proactive problem-solving
- Support inventory management and facility readiness for next-day operations
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- 1+ years customer service or retail experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with digital tools and customer management systems
- Ability to thrive in fast-paced evening environments
- Valid government-issued ID and reliable transportation
- Flexible schedule availability including weekends