Job Description
Transform your evenings into rewarding income with Boston Flex Solutions! We're seeking energetic Evening Customer Service Associates to join our dynamic team. Perfect for students, parents, or anyone seeking flexible supplemental income, this role offers competitive pay and a supportive work environment. Enjoy evenings off while building valuable skills in customer relations and problem-solving. Training provided – no experience necessary!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat during evening shifts
- Resolve customer inquiries with professionalism and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and security protocols
- Identify opportunities for process improvements
- Maintain clean and organized workspace
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Reliable transportation to our downtown Boston location
- Flexibility to work evenings (4 PM - 10 PM)
- Positive attitude and service-oriented mindset
- Previous customer service experience preferred but not required