Job Description
Boost your income with our flexible part-time customer service opportunity in Minneapolis! Perfect for students, recent grads, or anyone seeking supplemental income. Join our dynamic team where your communication skills shine while delivering exceptional client experiences. Enjoy competitive pay, training, and a supportive work environment designed to help you thrive.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing and account issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve service standards
- Participate in ongoing product knowledge training
- Maintain positive customer relationships through empathetic communication
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Ability to work 20-25 hours/week including evenings/weekends
- Positive attitude and problem-solving mindset
- No prior experience required - full training provided
- Must pass background check and drug screening