Job Description
Join our dynamic team at Bright Horizons Columbus as an Evening Customer Service Associate! This flexible part-time role is perfect for students or professionals seeking evening work in a supportive environment. You'll be the friendly face that greets families, manages daily operations, and ensures exceptional service during our peak evening hours. Enjoy competitive pay, free parking, and a welcoming workplace culture that values work-life balance.
Responsibilities
- Provide exceptional customer service to families during evening hours
- Manage check-in/check-out procedures and maintain accurate records
- Answer phone inquiries and resolve client concerns promptly
- Assist with facility cleanliness and safety protocols
- Support evening staff training and onboarding activities
- Coordinate with day-shift team for seamless operations
- Process payments and maintain cash register accuracy
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (3 PM - 11 PM) weekends
- Basic computer proficiency with MS Office
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset
- Background check and health clearance required